Frequently Asked Questions

Everything you need to know about your Lila Beauty experience.

When will my order be shipped?

All orders are processed within 1-2 business days. Once shipped, you will receive a tracking number via email to monitor your delivery progress.

Are your products cruelty-free?

At Lila Beauty, we prioritize ethical sourcing. Most of our featured brands are 100% cruelty-free and many offer vegan-friendly formulations.

What is your return policy?

We offer a 30-day return policy for unopened and unused products in their original packaging. Please contact our support team to initiate a return request.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping rates and delivery times vary by location and are calculated at checkout.

How can I check if a product is suitable for my skin type?

Each product page includes a detailed list of ingredients and a 'Skin Type Guide.' If you have specific concerns, we recommend performing a patch test before full application.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.